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We're located at 6027 North Tryon Street, Charlotte, NC 28213
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Home / About Adams auto group a dealership in Charlotte Nc / Adams auto group customer reviews in Charlotte Nc

How Are We Doing?

We take great pride in the level of service we offer, yet our understanding of your experience remains incomplete until we seek your feedback. Your opinion matters to us, and we invite you to share your thoughts on your recent interaction with our dealership.

At Adams Auto Group, we hold ourselves to the highest standards of excellence, continually striving for improvement. Your input is invaluable in helping us gauge how well we align with your expectations. Please take a moment to rate your experience below. Your time and insights are greatly appreciated as we work diligently to enhance our services.
2121 Testimonials
4.9 out of 5 stars
5 star
1985
4 star
136
3 star
0
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1 star
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I WOULD LIKE TO GIVE MY SINCERE GRATITUDE TO MELISSA (SALES) AND RENE(FINANCE). I DREAD THE PROCESS OF PURCHASING A VEHICLE. HOWEVER, MY VISIT WITH ADAMS AUTO GROUP HAS CHANGE THAT COMPLETELY. YOUR PLACE WAS MY FIRST AND LAST STOP. THE PROCESS TOOK A LITTLE OVER TWO HOURS!!!!! ALSO, MELISSA MADE THE PROCESS SOOO EASY. SHE ANSWERED ALL QUESTIONS. IF SHE FELT THERE WAS A CONCERN/QUESTION THAT WAS NOT SPOKEN/ASKED. SHE ANSWERED IT AND ASSURED/RE ASSURED THAT WE WERE AT THE PERFECT PLACE TO PURCHASE A CAR. SHE INSTILLED CONFIDENCE IN YOUR FINANCE DEPARTMENT AND RENE DID NOT DISSAPOINT. HE FOLLOWED THROUGH. MY EXPERIENCE WAS BEAUTIFUL!!!!!!!! I HAVE REFERRED EVERYONR TO ADAMS AUTO GROUP AND REFERRED THEM TO YOU, MELISSA!!!!! HAVE A BLESS DAY!!! G.DURANT... More
G.DURANT
2013-04-16
I came to the dealer ship on a mission to find a good, quality, reliable, vehicle with low payments. Thomas Dunlap greeted me and treated me like I was family! truly had a great experience and I purchased what I wanted and more!
mo2m115
2013-11-03
I've been out looking for a used truck for over a month and found Chris to be the most inviting salesman we've ever come across. He made sure to get us everything we needed/wanted without the back and forth haggling for hours to make the deal. Adams is a straight forward dealership with friendly people. I would recommend to all amd plan on coming back in the future for our next purchase.
Sawallot
2016-08-06
Excellent customer service and very fast shopping experience , thank you Anton for your help .
Eric from SC
2017-05-26
I had a lot of questions and Robert was patient and very helpful with the process of me co-signing for my brother. Wanted to go over numbers and get the best deal and Robert explained to me how the process was and why the price was the price. Thanks for the patients and my Brother is Happy
Malik-Nina Williams
2018-01-24
My experience at Adams auto group was professional, understanding, courtesy, Reena understand what we wanted in a car, Reena also went over the top to make our experience very comfortable very professional and Understanding That we do not have to settle for less put help us get the Type of vehicle we truly wanted at the right payment that we could be happy with. I’d recommend Reena to anyone who is looking for someone who goes way beyond to get the Wright deal and car you can be happy with.
Batie05
2019-02-27
GOT A SUPER DEAL ON A TRUCK WITH ONLY 13K MILES. IT'S LIKE NEW!!! THE SALESMAN PAUL WAS AWESOME!! WILL RECOMMEND TO EVERYONE!
JAMES WATKINS
2013-04-17
Was a good buying experience .a few flaws after we drove it home but guess it being a used car you can't ask for anything more
Jamesmadel
2013-11-04
To my surprise I had an AMAZING car buying experience! Shon and his team helped to make the process smooth every step of the way; as a professional I pay close attention to customer service, and I received outstanding service from the beginning to the end of the process. Terrique was quick to call me back and communicate quickly via email. Sean was patient and professional, he got me the exact car I asked for and didn't try to sell me on something less than what I wanted. I had only one minor concern and I am confident it will be resolved. I trust this dealership and will be referring family, co workers and friends. Thanks guys for everything! UPDATE: After further research I learned about the cars being wholesale, which explains a few things I've seen with the car, but this has not changed my review at all. The minor issue I had was fixed timely and I am a happy customer!... More
JHuff1970
2016-08-12
EXCELLENT CUSTOMER SERVICE , THANK YOU ANTON FOR YOUR HELP IN THE WHOLE BUYING PROCESS .
TIM AND NORMA
2017-05-27
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Contact Us

Adams North Charlotte
6027 North Tryon Street
Charlotte, NC 28213

Adams East Charlotte
6625 East Independence Blvd
Charlotte, NC 28212

Adams South Charlotte
6501 South Blvd
Charlotte, NC 28217

Adams Kannapolis
2413 N. Main Street
Kannapolis, NC 28081

Adams Dallas
520 E Trade St
Dallas, NC 28034

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